Importance of Human Relation and What Makes the Concept of Human Relations so Important?

What does the term ‘Human Relations’ Mean?

The concept of human relations plays a substantial role in developing and maintaining a constructive work environment. It helps employers in retaining their employees. Furthermore, it also encourages the employees to work hard and thus leaves a positive impact on their productivity. These are some of the crucial points that highlight the importance of human relations. If the management of an organization abides by the principles of human relations, they are more likely to create an environment where their employees would get maximum opportunity to thrive.

Human relations can also simply be referred to as the ability with which individuals in professional settings positively interact with each other thus building strong relationships with each other. For example, the managers of the organization can ensure best human relations practices by introducing more systemic ways to run the organization as well as providing enhanced channels of communication which can help develop and grow the understanding between employees.

Furthermore, the management can also organize or provide opportunities to their employees for various training and workshops where they can work on their potential and skills. The management also plays a constructive role in addressing the problems being faced by their employees and may intervene to solve disputes among their staff members. By all these initiatives, the management of a professional setting helps its team to feel confident about them and grow, thus ensuring the success of the organization.

Therefore, it is pertinent that the importance of human relations is not only confined to the benefit of employees but to the organization too. It accounts for a mutual benefit. It provides prospects to the people working in the same environment to practice good interpersonal skills. All the skills developed and polished under the principle of human relations remain with the learner and help him in other walks of life too.

What Makes the Concept of Human Relations so Important?

The importance of human relations in any business is enforced due to several reasons. Some of them are discussed below:

• Productivity of the employee: A healthy relationship between employee and employer gives rise to healthy and productive work environments. Such environments help the employee in showing better performance thus benefitting the organization more. Furthermore, the employees also get better opportunities to interact with each other, provided that they enjoy a productive environment where they are treated with respect. It also builds up their personalities and makes them more confident.
• The motivation of the employee: The importance of human relations also has a strong impact on the motivation of the employee. When the employee knows that his hard work is appreciated, he tends to increase it. On the other hand, in a peaceful and respectable environment, the employee feels more emotionally connected to the organization and thus, treats his work as an important part of his life.
• Perception of the employee: The perception of an employee plays a major role in providing opportunities to him. If the employee will have a positive perception, he shall be liked by his colleagues and will also get successful in getting multiple opportunities for the advancement of his future.
• Retention of the employees: Employees who feel satisfied with their workplace, workload, and employer are more likely to continue working in their organization. If an organization implements the best practices of human relation, they provide the employee with an environment where he does not consider leaving the job or pursuing other options.
• The creativity of the employee: A business can also ensure creativity among the employees by providing a productive and comfortable work environment. In relaxed environments, employees are more likely to communicate well with the colleagues and exchange ideas with each other. These ideas help businesses a lot to grow.

Mandatory Skills Required in Human Relations

An organization, realizing the importance of human relations, can implement this concept in their workplace. However, they require certain human relations skills to adopt and master at largescale. Some of these human relations skills are discussed below:

• Communication skills: Communication skills help an individual in all walks of life. However, they become mandatory in professional settings because it requires careful and effective communication. The role of communication increases to a huge extent when a manager is supposed to communicate with his team. It is so because without ensuring effective communication, the manager can neither communicate his concerns and ideas nor appreciate his team.

Also, the leaders are supposed to change their language as per the situation to ensure effective communication. It is so because they need to focus that whom they are talking to and therefore, change their language in a way that it becomes more understandable to the one with whom they are communicating with.

• Ensuring empathy: Empathy plays a major role in building trust in relationships. It helps in expressing genuine interest in understanding and solving the problems or challenges that others are facing. Empathy means feeling what the other person is going through. Doing so will help the individual to propose wise solutions to the person going through challenging times. Or else the helper may also propose attentive listening, which would also be helpful to a person undergoing challenges. This will help the individual to create a strong bond with the other one on humanitarian grounds and develop understanding.
• Conflict resolution skills: Conflicts can take place in any environment. Moreover, the chances get increased when the environment is professional which can have elements like competition and jealousy by default. On the other hand, employees working in an organization come from different backgrounds. They do not necessarily have a lot of similarities, therefore; conflict is meant to rise. At this stage, the role of management becomes crucial who should intervene realizing the importance of human relations for the success of their organization. They should listen to both sides and come up with win-win solutions thus, restoring harmony in the workplace.
• Multi-tasking skills: The skill of multi-tasking will facilitate all the employees of the organization from managers to their teams. For example, managers have a lot of workloads. They have to complete their tasks as well as manage certain other things as well. Without the multi-tasking ability, their work balance may slip bringing harm to their reputation as well as a bad name to their company. However, with good multi-tasking skills, they can complete multiple tasks on time and earn respect for themselves, their teams, and their company.
• Organization skills: Organization skills are crucial for confusion-free work settings. If the company will have a properly organized system, there will be fewer chances of confusion and hassle. It will help the employees in working in a peaceful environment. That is the reason that almost all organizations have their tasks divided.
• Negotiation skills: These skills play a really important role in dealing with struggling situations that require patience and peace. It helps different parties in making decisions with everyone’s agreement. Instead of conflicting situations, negotiation skills can also help in forming partnerships with different companies or vendors, etc. that may result in the growth of the business.
• Stress management skills: A professional environment may have several things to stress about e.g. workload, peer pressure, success, presentations and meeting deadlines, etc. But they can bring no harm if the employees and their management know-how manage this stress. Certainly, stress management skills will not only help an individual in professional life but personal life too.

Conclusion

The importance of human relations remains equally substantial in profit as well as non-profit organizations. It helps people from various backgrounds to fit into a certain environment, together. Similarly, the research in this area also reveals that how this could be ensured and what steps should be followed, etc. Once an organization becomes good enough to practice the principles of human relations, it can enjoy maximum productivity and success. On the other hand, the importance of human relations is also linked to social, economic, and psychological satisfaction which can be attained by giving a good performance at work and meeting goals.